At Mehfil Store, customer satisfaction is our top priority. We strive to deliver high-quality products and ensure a smooth shopping experience. Please read our Return and Refund Policy carefully before placing an order.

🔁 Return Eligibility

We accept returns and offer resolutions in the following cases:

  • You have received a damaged product.
  • The product has a manufacturing defect.
  • Items delivered are incomplete or accessories are missing.

🔄 Replacement or Refund Options

If your issue meets the criteria above, we offer the following solutions:

  • Product Replacement: We will replace the damaged or defective item at no additional cost.
  • Partial Refund: If the damage is minor or replacement is not feasible, we may issue a partial refund.
  • Accessory Re-delivery: In case of missing or damaged accessories, we will dispatch the accessories separately.

To initiate a return or refund, please contact us within 48 hours of delivery with clear photos or videos showing the issue.

💵 Partial Payment for COD Orders

  • All Cash on Delivery (COD) orders require a partial prepayment of ₹200, which confirms your order.
  • This amount is non-refundable in case you refuse to accept delivery.
    This fee covers the forward and return courier charges levied by our delivery partner when an order is canceled or not accepted.

📦 Important Notes

  • Products must be unused and returned in their original condition with all tags and packaging.
  • We do not accept returns for reasons such as change of mind, dislike of color, or wrong size selection (unless it’s a dispatch error on our part).
  • Refunds, where applicable, will be processed within 5-7 business days after product inspection.

📞 Need Help?

If you have any concerns or need support with your order, feel free to reach out to us: